Trust, safety, and editorial policy

Trust is a process, not a badge.

Families deserve to know where information comes from, how it was reviewed, what Caira can responsibly say, and where its limits begin.

01

Editorial standard

Every important claim should be traceable.

  • Use primary or authoritative public-health, government, professional, and research sources.
  • Show source links and the date a guide was reviewed.
  • Separate general information from professional medical advice.
  • Use plain language without removing important uncertainty.
  • Correct material errors transparently when they are found.
02

Review labels

Different labels mean different levels of review.

Source reviewed

Checked against named authoritative sources. This does not mean a clinician has reviewed the page.

Clinically reviewed

Reviewed by a named, appropriately qualified professional whose role and review date are shown.

Verification pending

Information is being checked and should not be treated as a verified recommendation.

03

Provider verification

A listing is not automatically an endorsement.

  • Confirm identity, location, contact details, and stated services.
  • Record the verification date and the person or source used for confirmation.
  • Publish only after an internal approval step.
  • Reverify after a defined period or whenever a material change is reported.
  • Remove or mark information when verification expires or a serious concern is unresolved.
04

Corrections

Good-faith correction is part of credibility.

Caira is still establishing its public contact and safeguarding process. A corrections channel will be published when messages can be received, reviewed, and responded to responsibly.

Until then, no page should invite families to send medical records, diagnostic reports, photographs, or other sensitive child information.